Taking a trip to your cleaners every time you need something cleaned can be a hassle and takes time out of your busy schedule. Why not save yourself the time and gas and have your clothes picked up and delivered right to your home or office? Our laundry pickup and delivery service is fast, convenient, and, best of all, completely FREE! We pick up and deliver four days a week, Monday, Tuesday, Wednesday and Thursday. There is no delivery service on Memorial Day, Labor Day, Independence Day, Thanksgiving, Christmas, and New Year's Day. Note: We do not offer one time only pickup/delivery service.
How it works is that you will be given laundry bags in which to place the items you wish to be cleaned. The bag must be placed on a porch other dry place outside, someplace that is convenient for the delivery person to reach. The delivery person will pick up the bag, then delivery the cleaned items and empty bag(s) back to you on the next scheduled delivery day. Please read the Delivery Service Restrictions below for more information on service requirements and limitations.
Below are the Four Delivery Choices:
- Regular Pickup & Delivery Once a Week
Our route driver will come to your location one day every week. The specific day will depend on your location. If you have laundry for pickup, it will be delivered back to you the following week.
- Regular Pickup & Delivery Twice a Week
Our route driver will come to your location two days a week, which will be either Monday & Wednesday or Tuesday & Thursday, depending on your location. If you have laundry for pickup, it will be delivered back to you on the next day that we come to your location. For instance, if you are on the Monday/Wednesday route, laundry picked up on Monday will be delivered on Wednesday, and laundry picked up on Wednesday will be delivered on Monday of the following week. Please note that twice a week service may not be available for your specific location even if you are in our delivery area. Our route manager will be able to tell you if you can get twice a week delivery service.
- Call Only Pickup & Delivery
If you only have clothes for cleaning every once in a while, you can choose our Call Only service. How it works is that, when you have something for pickup, give us a call the day before or no later than 9:00 a.m. on the day of pickup, and the driver will stop by your place while on the route. As with the regular delivery service, you will be assigned to the delivery route that works best for your location.
- Drop Off & Deliver
This is for people who prefer to drop their clothes off at our shop, then have them delivered. Some Call Only customers also sometimes drop their clothes off at the shop. As with all of the other options, you will be assigned to the delivery route that works best for your location.
Delivery Service Restrictions
Due to time constraints and gas consumption, we cannot wait for residential customers to answer a knock on their door. Therefore, customers must have a location outside their home or in an unlocked building where clothing can be picked up and delivered. It must be a location where the items will not get wet or have a high risk of being stolen. For this reason, we cannot offer service to most apartment buildings. Most of our residential customers leave the items to be cleaned on their porch or a similar location. We cannot be held responsible for items stolen before we pick them up or after we deliver them.
We are unable to schedule specific times for a pickup or delivery, though the route manager may be able to give you a general time that the delivery van is in your area. If you wish to have service at your business and it is closed at certain times of the day, such as at lunchtime, you must let us know since it is possible that delivery to your area is done at that time of day. If a business is closed when we get there, we usually cannot return later in the day.
Our delivery service area covers portions of South Salem, Southeast Salem, and Northeast Salem. We do not offer delivery service to West Salem or to locations near Lancaster Dr. or east of that street. If you are interested in delivery service, please call and provide your address. You will be contacted by our route manager as soon as possible.